When is the best time to place my order? We would always recommend placing your order as early as you can in order to avoid disappointment. Is there somewhere that I can see the flowers? Yes, we have shops in North London, orders are placed by telephone or online and are despatched directly out. How do I place an order? Orders can be placed by either calling 020 8446 7626 / 020 8367 8300 and speaking directly with one of our sales team or by completing the online Process. If we have any queries regarding your online order, we will call you. Should you prefer not to send your credit card details online, then simply send us a email and we will call you to take payment. What do I do if I want to cancel or amend the order? You can amend or cancel your order by phoning us on 020 8446 7626 / 020 8367 8300 . Cancellations received at least 2 days prior to the dispatch date will be without charge. We reserve the right to charge the full price for cancellations received with less than 1 day notice. Where in the WORLD can I have my order delivered? We are happy to deliver your order to any address around the world. – ie direct to your home / office / neighbour etc. We will also be happy to deliver your order to any other person that you specify e.g. partner / secretary / company reception desk etc. It is your responsibility to give us an accurate postcode for the address as if you give us a postcode that is not correct we can not be held responsible for the courier failing to deliver and you may still have to pay for the order. What time during the day will it be delivered? Our standard delivery service takes is next day. Delivery time is between 9am and 6pm on the specified day. How can I pay for my order? Payment can be made by either credit or debit cards (excluding American Express). Payment can be made through our online Shopform or by calling our shops. Can I pay for my order online? Yes, orders can be placed and paid for through our online shop. Our online shop is directed though an encrypted secure server. Is there a minimum order value? Yes, There is a minimum order value of £20.